Frequently Asked Questions
Everything you need to know about your Nilkamal Furniture experience.
Does Nilkamal provide professional installation services?
Yes, we offer free professional installation for most of our furniture items. Once your product is delivered, our authorized technician will visit your location within 48 to 72 hours to complete the assembly.
What is the standard delivery timeline for my order?
Most orders are processed and dispatched within 2-3 business days. Depending on your location, you can expect delivery within 7 to 10 working days.
What kind of warranty comes with Nilkamal products?
Nilkamal products typically come with a 1-year to 10-year manufacturing warranty, depending on the specific product category. This covers defects in materials and workmanship under normal domestic use.
Can I return a product if I am not satisfied?
We accept returns within 7 days of delivery if the product is damaged, defective, or not as described. Please ensure the item is in its original packaging and condition for a smooth return process.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. We also offer No-Cost EMI options on select bank cards for high-value purchases.
How do I care for and maintain my Nilkamal furniture?
We recommend wiping your furniture with a clean, damp cloth and avoiding harsh chemicals. For wooden items, keep them away from direct sunlight and moisture to ensure longevity.